ITEM 9: FRANCHISEE’S OBLIGATIONSThis table lists your principal obligations under the franchise and other agreements. It will help you find more detailed information about your obligations in these agreements and in other items of this disclosure document. | ||
|---|---|---|
| Obligation | Section in agreement | Disclosure document item |
| a. Site selection and acquisition/lease | Section 2A of franchise agreement | Items 6 and 11 |
| b. Pre-opening purchase/leases | Section 3D of franchise agreement | Item 8 |
| c. Site development and other pre-opening requirements | Sections 3A and 3B of franchise agreement | Items 6, 7, and 11 |
| Obligation | Section in agreement | Disclosure document item |
| d. Initial and ongoing training | Section 5 of franchise agreement | Item 11 |
| e. Opening | Section 4 of franchise agreement | Item 11 |
| f. Fees | Section 6 of franchise agreement | Items 5 and 6 |
| g. Compliance with standards and policies/operating manual | Section 8A of franchise agreement | Item 11 |
| h. Trademarks and proprietary information | Section 7 and 11 of franchise agreement | Items 13 and 14 |
| i. Restrictions on products/services offered | Section 12 of franchise agreement | Item 16 |
| j. Warranty and customer service requirements | Section 8B of franchise agreement | Item 11 |
| k. Territorial development and sales quotas | Not Applicable. | |
| l. Ongoing product/service purchases | Section 9 of franchise agreement | Item 8 |
| m. Maintenance, appearance, and remodeling requirements | Sections 8C and 10 of franchise agreement | Item 11 |
| n. Insurance | Section 13A of franchise agreement | Items 6 and 8 |
| o. Advertising | Section 15 of franchise agreement | Items 6 and 11 |
| p. Indemnification | Section 13B of franchise agreement | Item 6 |
| q. Owner’s participation/management/staffing | Sections 4, 5, and 14 of franchise agreement | Items 11 and 15 |
| r. Records and reports | Section 17A of franchise agreement | Item 6 |
| s. Inspections and audits | Section 17B of franchise agreement | Item 17 |
| Obligation | Section in agreement | Disclosure document item |
| t. Transfer | Section 18 of franchise agreement | Item 17 |
| u. Renewal | Section 20 of franchise agreement | Item 17 |
| v. Post-termination obligations | Section 22 of franchise agreement | Item 17 |
| w. Non-competition covenants | Section 11, 18, and 22C of franchise agreement | Item 17 |
| x. Dispute resolution | Section 24 of franchise agreement | Item 17 |
| y. Other: Guarantee of franchisee obligations (Note 1) | Section 25 of franchise agreement | |
| Notes: (1) Each individual who owns a 5% or greater interest in a franchisee that is a corporation or other business entity must sign an agreement not to compete (Exhibit H) and an agreement assuming and agreeing to discharge all obligations of the “franchisee” under the Franchise Agreement (Exhibit I). | ||
CREDIT: The content of this post has been copied or adopted from the Federal Trade Commission’s Franchise Rule Compliance Guide.

